This is due to UAC Secure Desktop feature kicking in. While working on a project at a customer, we noticed that when using Quick Assist or TeamViewer, as we run an application or command as admin in a remote session, the UAC prompt would turn up on the computer, but the remote session gives a black screen.
By allowing a trusted friend, family member, or Microsoft support person to access your computer, you can troubleshoot, diagnose technological issues, and receive instruction on your computer. Quick Assist is a Windows 10 application that enables two people to share a device over a remote connection.
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